Wednesday, September 21, 2011

Can i use two different cable modems on the same cable broadband connection?

hi, i have two houses next to each other, one has virgin broadband, i have split the signal so i can get broadband now in the second house also but have to use same modem, i bought a second one but does not work, was told i have to change the mac address of modem to get it to work, i have done this but no luck, i do not want to use a router, can anyone tell me how i can get second modem which is exaclty the same type of modem as the first, to work on the broadband line.Can i use two different cable modems on the same cable broadband connection?
That's absolute cobblers told to you by some Virgin office prat who doesn't know what he's talking about. Telewest was taken over by Virgin.



Tell them to send, no demand, that they send out an installation Supervisor to your house and tell it you to your face. Also there is no reason why a spur cannot be taken off of your wall junction and fed into next door. It will have it's own phone number, TV services and phone and be billed to that address.



I had the same thing when I moved a couple of years back. Where I now live the complex has cable running right around it and a lot of people connected. They said we can't connect your flat because of it's location. So after a row on the phone they said well we can connect flats 1, 2, 4, 5 and 6 but not yours!



So I said well that's very funny because I live on the ground floor and 4, 5 and 6 are on the first floor, in fact flat 6 is above mine and your saying that you can connect a flat above me but you can't mine on the ground floor! So you send a supervisor and get him to tell me to my face. The guy turned up 2 days later took one look at it and said that they were all idiots at the office and hadn't got a clue and he was straight onto his mobile.



2 days later the cable layers put in cable from the road cabinet to my flat and the next day the installation engineer turned up to put my services on. He was gone in less than an hour.



What it is they rely on these address finders and if it says no these office wallies wont be moved! So as I said, demand that they send out a installation Supervisor and get him to have a look and make a decision on the ground.Can i use two different cable modems on the same cable broadband connection?
if you meen using both modems at the same time off the same line you cant you will need a router/switch
You can't. You need a single modem per line, and technically you only have one line. You splitting the line is not how Virgin wanted you to accept their cable. Each modem has specific configuration for its counterpart Virgin equipment at the other end of the line.



Your best solution is to use a router, or get a second line into the second house from Virgin.You do not say why you do not wish to use a router, but it seems a wireless router would be the logical solution.



Why did you split the signal before asking this question? :)



*Edit*

Bam - you have two options here:

1) Go with by sewrobb's suggestion, and talk to the right people at Virgin. Of course they can in theory do *anything* but they may be making a decision not to assist.



2) You can get this working yourself, if you are willing to have a device always up and running in the house that has the main line. You'll need a device to terminate the cable, and provide an ethernet port (a regular cable modem, basically). Run Ethernet cabling from the first house to the second, and in the second house connect it to a wireless router.



You do not say why you wish not to leave a device on in the first house, but you are going to have to be somewhat flexible to achieve your goal. The alternative is to request that Virgin disconnects your first house, reconnects into your second house, and do the reverse of what you are trying to achieve. Probably at your expense though.
No. One will cut the other off, or more likely neither will work. you need a router to share a connection - ONE router connected to your modem.You will need to wire it through to the other house as it is very unlikely you would get a wireless signal that far. Your ISP can cut you off for what you are trying to do.
While everyone is correct here, the fact that you don't want to use a router adds to this issue. Sure they can send the signal to two house you need to have to modems. This also means that on your isp's end you need two accounts. Modems / connection works on provisioning that modem via it's mac address and you can only have one mac address per account. This is where your router comes in since you can them use it to spread the signal around.



However what Virgin is saying makes no sense, you mean to tell me they won't install another line?



You could though (if you got a router) is use it, run a cat5 connection to the second house, connect it to a signal booster and be set.



Keith D Mitchell, Server Engineer, Hostmysite.com

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